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Google Play Store

Overview​

Connecting your Google Play Developer account to Rebo AI enables you to:

  • Respond to Android app reviews directly from Rebo AI.
  • Access the full history of reviews and responses for your Android applications.

Follow this guide carefully to ensure a secure connection between your Google Play Developer account and Rebo AI. Our integration utilizes minimal permissions to maintain maximum data security.

Important: Only the account owner can create Service Accounts in the Google Play Console. Administrator accounts do not have sufficient permissions to complete this process.

Prerequisites​

  • Access to the Google Play Developer account as the account owner
  • Access to the Google Cloud Console
  • Your app's package name

Step 1: Create a Google Cloud Project​

  1. Go to Create New Project in the Google Cloud Console.
  2. Enter Project Name as "Rebo AI Integration" and select your organization if applicable.
  3. Click Create to generate the new project.

Step 2: Enable Required APIs​

  1. Ensure the newly created project is selected by opening this, clicking 'SELECT PROJECT' and clicking the project name "Rebo AI Integration".
  2. Enable the following APIs by clicking:

If an API is already enabled, you'll see a Manage button instead of Enable.

Step 3: Create a Service Account​

  1. Go to Create Service Account in the Google Cloud Console.
  2. Set the Service Account Name as "Rebo AI Reply to Reviews" and add description (e.g., "Service account for Rebo AI to manage and reply to Google Play Store reviews").
  3. Click Create and Continue.
  4. In the Grant this service account access to project section, assign the following role:
    • Basic > Browser
  5. Click Continue
  6. Leave 'Grant users access to this service account' section empty
  7. Click Done.

Note: If you encounter an error stating that you lack the necessary permissions to set policies on the project, ensure you are logged in as the owner of the Google Play Developer Console.

Step 4: Generate a JSON Key for the Service Account​

  1. On the Service Accounts page, select the project "Rebo AI Integration" and click the service account you just created (e.g. with email starting 'rebo-ai-reply-to-reviews').
  2. Click Keys (Tab) > Add Key (Dropdown) > Create new key.
  3. Choose JSON and click Create.
  4. Save the downloaded JSON file securely; you will need it for the next steps.

Step 5: Grant Permissions to the Service Account​

  1. Access the Google Play Console and sign in.

  2. Navigate to Users & permissions from the left-hand menu.

  3. Click Invite new users.

  4. Paste your service account's email address in the Email address field.

    Reminder: You can find your service account's email address on the Service Accounts page of your Google Cloud Console.

  5. Under App permissions, select:

    • View app information (read-only)
    • Reply to reviews

  6. Press Apply.

  7. Click Invite user and then Send invite to finalize the permissions.

Note: It's crucial to grant only these minimal permissions required for the integration to function securely.

Step 6: Configure the Integration in Rebo AI​

  1. Log in to the Rebo AI Integrations page.
  2. Locate the Google Play Store card and click Configure.
  3. Upload the JSON key file you downloaded earlier.
  4. Press 'Save Configuration'.
  5. Permanently delete the JSON file from your computer❗

Step 7: Verify the Connection​

  1. Allow up to 24 hours for the connection to be established.
  2. In Rebo AI, navigate to the Integrations page.
  3. Confirm that your Google Play Store integration appears as 'Activated'.

Step 8: Begin Responding to Reviews​

  1. Go to the Respond page in your Rebo AI dashboard.
  2. Filter your view to show Android app reviews that need responses.
  3. Use our AI-powered platform to efficiently generate and approve responses for multiple reviews. Congratulations, your Play Store is now connected! ✨

Troubleshooting​

Having Issues?

  • Insufficient Permissions Error: Ensure you are logged in as the account owner in the Google Play Console and that the service account has the correct permissions.
  • API Access Issues: Verify that all required APIs are enabled in the Google Cloud Console using the links provided above.
  • Service Account Invitation Pending: Check that you've sent the invitation to the service account and accepted it if necessary.

For additional assistance, click here to email the team.